Ben Frederiksen is an expert in helping organisations Innovate and Grow faster, drawing on the operational DNA of hyper-growth organisations.
Inspired by his own personal experiences and deep research into other hyper-growth organisations, he founded ‘Innovate and Grow’ based on the 9 Domains with a proven 70% correlation with 3-year Revenue growth rates.
Hyper-growth organisations are those who achieve a 40% growth rate for more than one year. Due to the rate that they grow, compared to other organisations, they often spend more time working in ambiguity, experience more frequent pivots in strategy and generate more innovation, having to work hard to get ‘more from less’ resources. This produces many valuable lessons for others in today’s volatile world.
Ben has over 20 years experience including a decade in professional services and has worked across the spectrum of growth.
Most recently serving as Head of Customer Experience and Operations for Uber Eats ANZ and as Digital Transformation Director for PwC Consulting across Americas & AsiaPac.
He has a breadth of practical Industry experience, with a decade at Lion and Nestle working across Sales, Service, Strategy, Customer Experience, Commercial Finance and in General Management roles.
The 9 Domains that help organisations Innovate and Grow
Ensuring your scarce resources are always closely aligned to your strategy
The active use of the appropriate metrics to drive the organisation
Desire to strive, learn, grow and achieve
Strategic prioritisation of innovation, backed by resources
A deliberate process to harvest, prioritise and execute innovation ideas
Encouraging representation and participation of diverse groups of people
A dominant focus on helping customers meet their needs and wants
Capabilities to perform required tasks and perform in a dynamic environment
The ability for an organisation sense and respond rapidly to changes in the internal or external environment without losing momentum and staying on strategy